Organizational Design & Effectiveness Director - Enterprise Center of Excellence

Elevance Health•Waukesha, WI

34d•Hybrid

About The Position

Organizational Design & Effectiveness Director - Enterprise Center of Excellence Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if the candidate resides within a commutable distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The Organizational Design and Effectiveness Director serves as a strategic enterprise leader responsible for architecting, enabling, and advancing Elevance Health's Organization Design & Effectiveness (OD&E) capabilities as part of the enterprise Center of Excellence. This role drives enterprise transformation by building organizational agility, aligning structure to strategy, and developing the human and digital capabilities needed to power our future workforce. How You Will Make an Impact: Strategic Partnership with Senior Leadership: Serves as a trusted advisor and thought partner to the Senior Leadership Team (SLT), engaging daily with the most senior business leaders to design future-ready organizational models that enable strategic growth, innovation, and operational efficiency. Designing Future Ready Workforce: Champions the integration of human-centered design and digital transformation principles into Elevance Health's workforce strategy-reimagining how we work by blending human, digital, physical, and virtual experiences into a seamless ecosystem that empowers teams with agility, innovation, and impact. Organizational Strategy & Design Execution: Partners with business and HR leaders to activate organizational strategies, including structure, governance, and process redesign. Crafts and implements scalable, data-informed organization models (e.g., matrix, networked, agile) to align with evolving business priorities. Data-Driven Organizational Insight: Leverages data analytics, dashboards, and portfolio tracking tools to generate actionable insights into organizational health, talent optimization, and capability growth-ensuring evidence-based decisions drive performance outcomes. Knowledge & Change Enablement: Designs and builds custom tools and AI-powered knowledge solutions to curate, manage, and scale access to OD&E methodologies, playbooks, and best practices. Develops and deploys engagement and change strategies to accelerate adoption, enhance learning, and drive enterprise-wide proficiency in Organization Design and Effectiveness capabilities. Human-Centered and Digital Fluency: Applies human-centered design principles to reimagine work experiences, streamline processes, and enhance collaboration and decision-making across a hybrid enterprise. Organizational Effectiveness Consulting: Provides expert consultation to business leaders to enhance team effectiveness, leadership alignment, and operational performance. Drives initiatives that improve enterprise collaboration, decision speed, and workforce engagement. People Leadership & Coaching: Influences a team of COE partners, executive leadership, project teams and HRBPs; provides mentorship and development support. Serves as a coach and thought partner to elevate leadership capability across the enterprise. Talent Strategy & Advisory: Influence workforce and succession planning, competency modeling, and talent programs; partner with HR COEs. Business Acumen: Interpret P&L drivers, market trends, and customer needs; frame people recommendations in business-impact terms. Enterprise Capability Building: Leads and manages large-scale programs to build OD&E capability across Elevance Health. This includes designing and delivering enterprise-wide workshops, creating Communities of Practice, establishing advanced learning paths, and convening executive advisory groups to elevate organizational design maturity.

Requirements

Requires a BS/BA in organization development, management, human resources or related field and 10 years of progressive experience in organization design, organizational development, change management or enterprise effectiveness; or any combination of education and experience, which would provide an equivalent background

Nice To Haves

Advanced degree in Organization Development, Business Administration, or related discipline.
Demonstrated success leading large-scale OD/OE initiatives and influencing senior executives in a complex, matrixed organization.
Proven ability to translate business strategy into organizational solutions that drive measurable outcomes.
Previous experience working in a Center of Excellence or shared services model.
Experience in healthcare or a regulated industry preferred.
Deep expertise in strategic organizational design, operating model transformation, and enterprise change enablement.
Demonstrated ability to integrate digital, AI, and analytics-driven insights into organizational strategies.
People leadership experience and certified executive coach credentials highly desirable.

Responsibilities

Serves as a trusted advisor and thought partner to the Senior Leadership Team (SLT), engaging daily with the most senior business leaders to design future-ready organizational models that enable strategic growth, innovation, and operational efficiency.
Champions the integration of human-centered design and digital transformation principles into Elevance Health's workforce strategy-reimagining how we work by blending human, digital, physical, and virtual experiences into a seamless ecosystem that empowers teams with agility, innovation, and impact.
Partners with business and HR leaders to activate organizational strategies, including structure, governance, and process redesign. Crafts and implements scalable, data-informed organization models (e.g., matrix, networked, agile) to align with evolving business priorities.
Leverages data analytics, dashboards, and portfolio tracking tools to generate actionable insights into organizational health, talent optimization, and capability growth-ensuring evidence-based decisions drive performance outcomes.
Designs and builds custom tools and AI-powered knowledge solutions to curate, manage, and scale access to OD&E methodologies, playbooks, and best practices. Develops and deploys engagement and change strategies to accelerate adoption, enhance learning, and drive enterprise-wide proficiency in Organization Design and Effectiveness capabilities.
Applies human-centered design principles to reimagine work experiences, streamline processes, and enhance collaboration and decision-making across a hybrid enterprise.
Provides expert consultation to business leaders to enhance team effectiveness, leadership alignment, and operational performance. Drives initiatives that improve enterprise collaboration, decision speed, and workforce engagement.
Influences a team of COE partners, executive leadership, project teams and HRBPs; provides mentorship and development support. Serves as a coach and thought partner to elevate leadership capability across the enterprise.
Influence workforce and succession planning, competency modeling, and talent programs; partner with HR COEs.
Interpret P&L drivers, market trends, and customer needs; frame people recommendations in business-impact terms.
Leads and manages large-scale programs to build OD&E capability across Elevance Health. This includes designing and delivering enterprise-wide workshops, creating Communities of Practice, establishing advanced learning paths, and convening executive advisory groups to elevate organizational design maturity.

Benefits

Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume