Head of Organizational Effectiveness

S&P Global•Washington DC, NY

About The Position

We are seeking a dynamic and strategic leader to join our team as the Sr. Director, Head of Organizational Effectiveness. This pivotal role leads our Change Management, Organizational Design capabilities. This role will partner closely with Organizational Planning & Intelligence and People Analytics to leverage data and analytics to inform organizational health initiatives, as well as the Culture and Engagement team to understand sentiment within the organization. Additionally, the Head of OE and their team will provide internal consulting services to People Partners and business stakeholders, leveraging internal capacity and external partners when necessary. They will play a critical role in building and implementing consistent frameworks, methodologies, and approaches across the organization to drive excellence and innovation. This is both a hands-on and leadership position, requiring strong relationship-building skills with business stakeholders and People Partners (our term for HR Business Partners).

Requirements

Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
10+ years of progressive experience in organizational effectiveness, organizational design, change management, or related fields.
Proven leadership experience in a complex, global organization.
Experience in delivering job architecture re-design, internal consulting services and managing external consulting partnerships.
Strong expertise in developing and implementing organizational frameworks and methodologies.
Exceptional relationship-building and influencing skills.
Proficiency in data analysis and leveraging insights to drive decisions.
Ability to think strategically while executing tactically.
Excellent communication and presentation skills.
Experience working with both internal teams and external vendors or consultants.

Nice To Haves

Master’s degree or MBA is highly preferred.

Responsibilities

Leadership & Strategy: Lead and oversee the Change Management, Organizational Design, and Job/Work redesign capabilities. Develop and implement organizational strategies that align with SPGI’s mission and business objectives. Provide visionary leadership and serve as trusted advisor on organizational effectiveness initiatives. Build and maintain strong relationships with business leaders, COE leaders, and People Partners.
Framework Development: Design and establish consistent frameworks, methodologies, and best practices for organizational effectiveness. Ensure these frameworks are integrated and utilized across all business units.
Change Management: Develop change management strategies that minimize resistance and maximize employee engagement, along with the tools and resources to execute. Partner with the business to consult and support change management initiatives to facilitate smooth transitions during organizational changes. Work with leaders to develop great change leadership and capability.
Organizational Design: Oversee organizational design efforts to optimize structures, processes, and roles. Provide expertise in restructuring, mergers, acquisitions, integrations, and divestitures. Develop tools and resources to provide more consistency and support to People Partners and the businesses they support in guiding OD efforts.
Job & Work Re-design Partner with senior executives to architect the future of work by translating organizational strategy into actionable workforce transformation initiatives. Create scalable and robust frameworks for job redesign and AI augmentation that support business growth and how work is defined, developed and delivered Serve as our ‘dynamic job architecture subject matter expert, providing critical role, task, and capabilities demand strategic recommendations to diverse various technical and non-technical stakeholders. Bridge the job architecture, work-redesign and organizational design that underpins the demands of our workforce transformation with our skills-based talent ecosystem and future of work initiatives
Internal Consulting Services: Deliver internal consulting services to People Partners and business stakeholders. Leverage internal team capacity or engage external partners to provide specialized expertise when needed. Address specific organizational challenges by offering tailored solutions and strategic advice.
Data & Analytics Partnership: Partner with Organizational Planning & Intelligence to leverage data and analytics to inform organizational health. Utilize workforce data to identify trends, risks, and opportunities. Establish and monitor key performance indicators (KPIs) to measure the effectiveness of initiatives. Report on progress, challenges, and successes to senior leadership.

Benefits

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

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