Organizational Change Management Partner II

Clayton Homes•Maryville, TN

18h

About The Position

The Organizational Change Management Partner (OCMP) plays a pivotal role in designing and applying change management strategies, processes, and tools to drive adoption of key enterprise initiatives. This role has a strong emphasis on technology-driven projects and strategic communications, ensuring that Team Members are informed, engaged, and ready for change. The OCMP works to maximize Team Member adoption and utilization while minimizing resistance, ultimately increasing benefit realization, value creation, and achievement of desired outcomes. This position partners closely with project leaders to integrate change management activities into technology and project plans, aligning communications and engagement strategies with program objectives. Join a dynamic and fast-paced Organizational Change Management (OCM) team that thrives on driving the people side of change. Our team plays a critical role in enabling successful enterprise-wide transformations by focusing on the human impact of change—ensuring that Team Members are informed, engaged, and empowered throughout the journey. We specialize in technology implementations, process evolution, communication, and organizational redesign, bringing a strategic, people-first approach to every initiative. Our work spans across departments and functions, supporting large-scale programs that shape the future of the organization. As trusted advisors and change leaders, we collaborate closely with business partners at all levels to build change capability, foster resilience, and deliver measurable outcomes. If you're energized by meaningful work, thrive in a collaborative environment, and are ready to make a lasting impact, we would love to have you on our team.

Requirements

Bachelor’s degree in Communications, I/O Psychology, or equivalent experience
Minimum of 2 years of communications and/or OCM facilitation experience
Proficiency with MS Suite of Products
Experience using communication tools such as Canva and Bananatag to create impactful messaging
Familiarity with MS Teams and SharePoint; ability to assist in designing SharePoint sites to support change narratives
Experience applying change management frameworks and methodologies to technology-driven transformations
Ability to analyze and determine changes requiring updated roles, responsibilities, and skills

Nice To Haves

Strong written and verbal communication skills
Understanding of how people experience and adapt to change
Proven ability to identify stakeholders and develop comprehensive communication plans
Understanding of project management practices and integration of change management activities into project schedules
Ability to articulate change narratives and communicate across the organization using multiple media types
Competence in developing surveys, analyzing data, and adjusting strategies based on feedback

Responsibilities

Lead the design, development, and delivery of clear, concise, and engaging communications for technology and project initiatives
Define and apply OCM processes and tools to create communication strategies that support adoption of changes required by technology and enterprise projects
Connect program/project vision and objectives to communication and change management deliverables
Identify key stakeholders impacted by change and develop tailored communication strategies for each group
Ensure user readiness by identifying and managing resistance to change and mitigating risks
Develop surveys, gather feedback, propose adjustments, and report on adoption metrics
Consult, coach, and engage project teams, senior leaders, managers, and supervisors to ensure successful execution of end-to-end OCM strategies
Establish feedback loops and enable multi-directional communication channels
Collaborate with the Sr. OCMP and Lead to develop and continually improve standards, guidelines, and tools
Partner with leadership to maintain an ongoing list of key enterprise changes, identify stakeholder impact, prioritize change efforts, and assess potential risks