Organizational Change Management Lead (Hybrid)

Navaide • Washington, DC

30d • Hybrid

About The Position

At Navaide, we exist to empower organizations to evolve and adapt in a rapidly changing world. By combining human ingenuity with transformative technology, we develop innovative solutions that drive progress for the people and systems that strengthen our nation. Our mission is rooted in agility, scalability, and a commitment to exceeding expectations, ensuring impactful results for our clients and communities. The Organizational Change Management (OCM) Lead is responsible for driving the human-centered adoption of new processes, technologies, and operating models across large-scale enterprise transformation initiatives. This role partners closely with program leadership, delivery teams, business stakeholders, and end-user communities to ensure that transitions to new systems, data structures, and business processes are understood, embraced, and successfully adopted across the organization. The OCM Lead develops and executes communications, stakeholder engagement strategies, and training plans that enable smooth adoption and sustained behavior change.

Requirements

• Prior experience supporting large-scale organizational transformation or enterprise modernization initiatives.
• Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.
• 3-5 years of Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.
• Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.

Nice To Haves

• Prior DoD or Federal transformation experience (preferred).
• Demonstrated experience leading OCM for SAP transformations (preferred).

Responsibilities

• Serve as the primary change leader for enterprise digital transformation programs, delivering consistent communication, stakeholder engagement, and user adoption support across business units and functional organizations.
• Serve as a trusted change advisor for program leadership, command stakeholders, and end-user communities, helping them navigate process changes, technology enhancements, and organizational impacts.
• Apply human-centered design and change management principles to ensure transformation efforts prioritize user needs, clarity of communication, and ease of adoption.
• Develop and implement stakeholder engagement strategies, identifying change impacts, preparing messaging, and guiding users through process and system transitions to ensure adoption, compliance, and operational continuity.
• Coach project teams and local change champions on communication best practices, readiness planning, and reinforcing new ways of workings.
• Support senior leaders and sponsors in communicating priorities, reinforcing expectations, and championing adoption of transformation initiatives and continuous improvement goals.
• Surface risks, change barriers, and user concerns early, delivering clear, actionable recommendations to sponsors and decision-makers.
• Develop and deliver communications including leadership briefings, readiness assessments, FAQs, newsletters, training content, deployment communications, and end-user support materials.
• Build, mentor and manage a network of change agents across departments, functions, and project teams to sustain adoption and reinforce desired behaviors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees