Orders Liaison

Angels of Care Pediatric Home Health•Sherman, TX

4d•Onsite

About The Position

The Order Liaison is responsible for managing and processing orders across assigned locations, ensuring timely physician signatures and accurate documentation. This role builds strong relationships with physician offices and partners closely with Business Development to resolve pending orders. The Order Liaison also monitors daily and weekly reporting to ensure processes are followed and participates in regular team and regional meetings. In this role, you will:

Requirements

Experience in healthcare, customer service, client relations, or a related field
Highly organized with the ability to manage multiple priorities effectively
Excellent written and verbal communication skills
Proficient with office technology, including Microsoft Office

Nice To Haves

Bilingual in Spanish preferred (not required)

Responsibilities

Process and track pending orders, ensuring timely physician signatures
Pull and review daily reports to monitor order status and workflow compliance
Conduct follow-up with physician offices and Business Development to resolve outstanding orders
Perform quality assurance checks on physician communication and fax delivery methods
Maintain and present weekly reports to regional teams
Participate in monthly department meetings and weekly regional meetings
Communicate updates and delegate changes related to physician orders to appropriate team members