Orders & Demand Consultant

Caterpillar•Cary, NC

4d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. We have an exciting opportunity to join Caterpillar’s BCP Velocity Team as Order & Demand Consultant where you will be the bridge between sales, supply & success. Role Summary: You will directly support our global teams to ensure we are well positioned on NPI (New Product Introduction) Supply & Demand readiness and manage detailed planning parameters to deliver BCPs growth goals. You will influence strategy, challenge assumptions and solve complex puzzles that impact global performance. This is a highly visible role with the opportunity to collaborate with leaders across multiple countries and functions.

Requirements

Customer Focus – Putting the customer first, with data and training to help improve their S&OP understanding. An ability to anticipate the customer’s needs & take ownership of issues.
Decision Making and Critical Thinking – Dealing with complex problems will be a daily challenge. You will need to have the ability to adapt quickly & solve problems to achieve better outcomes.
Effective Communications – The ability to listen actively, adapt style to different audiences, and ensure understanding in both written and verbal communication.
Negotiating – To achieve win-win outcomes whilst maintaining positive relationships.
Business Development – Ability to improve & introduce new processes which improve productivity & business results.

Nice To Haves

Deep S&OP knowledge.
A proven ability to unite cross-functional teams and build consensus.
Excellent analytical & communication skills.
Passion for process improvement, to provide information, support and upskill teams in all facets related to S&OP.
Comfort with S&OP systems including IBP, Excel and data visualization tools such as PowerBI.

Responsibilities

Manage NPI planning including system set up, demand loaded & supply response.
Connect closely with Product Teams to ensure alignment.
Drive consistency & improvement to demand signal & supply plan accuracy through reviewing and validating various inputs and delivering training to order schedulers.
Lead supply plan response review sessions to ensure supply closely aligns to demand through a 24 month horizon.
Tackle demand-supply imbalances with creative, data-backed solutions.
Partner with cross functional teams to ensure operational plans drive business results.
Connect with corporate partners to benchmark and improve process efficiency.
Track KPIs and lead continuous improvement projects to make our S&OP process smarter, faster and more reliable.
Travel up to 15%.