Orders Coordinator

Elara Caring
1d

About The Position

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Orders Coordinator At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Orders Coordinator. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need an Orders Coordinator with commitment and compassion. Are you one of them? If so, apply today!

Requirements

  • High School Diploma/GED is required
  • 3+ years’ experience in a health care setting preferred
  • Working knowledge of Medical Terminology preferred
  • Excellent customer service skills are required
  • Proficiency with MS office Suite (Word and Excel) is required

Responsibilities

  • Ensures that all activities performed align with the vision of Elara Caring’s board of directors, executive team, and the leadership of the Order and Claims Management team.
  • Maintains patient medical records in HomeCare HomeBase (HCHB) and Forcura.
  • Processes and sends all orders to the appropriate physician or clinical provider for signature, including but not limited to Plan of Care/485, Verbal Orders, Add-on Evaluations, Discharge, Follow-up, Resumption of Care, Transfer to Inpatient Facility.
  • Monitors all documentation folders in Forcura and follows up appropriately.
  • Coordinates with branch staff to engage clinical providers, procure order signatures, and coordinate documentation needs, as needed.
  • Coordinates with sales staff to procure order signatures and communicate with providers, as needed.
  • Oversees the appropriate use of agency resources including, but not limited to, supplies and personnel to ensure financial success.
  • Works to maintain positive, collaborative relationships with referral sources, signing physicians, primary care providers, patients and their caregivers, and internal business partners.
  • Participates in internal staff meetings and training activities, as assigned
  • Promotes Elara Caring’s philosophy, mission statement and administrative policies to ensure quality of care.
  • Maintains patient and staff privacy and confidentiality pursuant to HIPAA Privacy Final Rule.
  • Performs other duties/projects as assigned.

Benefits

  • Work in a collaborative environment.
  • Be rewarded with a unique opportunity to make a difference
  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off, paid holidays, family, and pet bereavement
  • Pet insurance
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