Senior Orders & Demand Consultant

Caterpillar Inc.•Lafayette, IN

1d•$128,470 - $192,710•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Coordinate and lead sales and operations process through cross functional teams to establish sales plan and shape demand with focus on delivering business results and customer satisfaction.

Requirements

Customer Focus: Extensive knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Decision Making and Critical Thinking: Extensive knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Effective Communications: Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Negotiating: Working knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Problem Solving: Extensive knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Relationship Management: Extensive knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Project Management: Working knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Value Selling: Working knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

Nice To Haves

Prior experience and demonstrated results in demand, orders to delivery, S&OP or supply chain role.
Ability to manage and analyze complex orders and supply data to communicate business recommendations for electric power leadership team.
Creative problem-solving approach clearly communicating tradeoffs to maximize customer value.
Prior experience in program management, logistics management or strategic sourcing.
6 Sigma Black Belt
Excel & PowerBI advanced experience.

Responsibilities

Gathers and analyzes relevant data from multiple sources for keeping product information accurate for effective processing of commercial orders.
Collaborates closely with EPD sales organization to understand key LEPS customer demand and translates to the RFP in the regular S&OP cycle.
Facilitates internal and external business partners make recommendations to demand fulfillment priorities.
Trains, leads, guides teams, communicates key priorities, and executes the sales and operations process by providing analysis and recommendations for leaders, while also driving process improvements.