Order Processing Specialist

Netwrix Corporation

About The Position

The Order Processing Specialist works within Netwrix Corporation Finance department and is responsible for, receiving, and processing Order entry from customer/distributor via sales team; verifies and ensures accuracy and detail of term dates, products, quantities, special instructions, etc. while also updating and logging activity into Salesforce CRM.

Requirements

Salesforce experience is a plus
Knack for being meticulous / detail-oriented and are self-motivated
Ability to effectively handle multiple tasks and prioritize
Strong communication skills, both verbal and written
Desire to learn and succeed in a fast-paced environment
Strong organizational skills and ability to prioritize workload to meet tight deadlines
Demonstrated attention to detail and ability to multi-task
Team player who can collaborate with team members and other teams in the organization
High level of interpersonal skills with demonstrated poise, tact, and diplomacy
Ability to support high volume during peak times around quarter and year end

Responsibilities

Audit, verify, and process Orders of software licenses via purchase orders or order forms from customers/ distributors to the Accounting Department as per Order closed by Sales representative
Update and log activity into CRM (Salesforce) with information on closed orders and customer Accounts
Issue purchased licenses to customers/distributors
Audit customer Account for products purchased
Verify the accuracy and detail of term dates, products, quantities, special instructions on Purchase Orders/Order form from customers
Communicate with other teams (Legal, Sales, S.F., etc.) in regards to deal accuracy, order documentation, and other issues
Audit Orders of historical purchased Software and issued Software Licenses via P.O./closed orders