Order Processing Specialist BSC

THE LIGHTHOUSE FOR THE BLIND INC•San Diego, CA

4d•$19 - $29•Onsite

About The Position

The Lighthouse for the Blind, Inc. transforms the lives of people who are blind, DeafBlind, and blind with other disabilities. Through employment opportunities, we are a catalyst for empowerment. We foster self-confidence and instill a life changing affirmation that independence is possible. From our expertise in cutting-edge technology to our understanding of mobility, we help people who are blind and DeafBlind live fulfilling lives. We believe everyone, no matter their vision abilities, deserves to experience the power of employment. Our goal for each person we reach is to ignite a fire of determination that is centered on the reality that blindness doesn’t define who you are or how you choose to live. We are currently seeking a person who identifies strongly with our mission and core values to join our team in Ventura County as an Order Processing Specialist. This is an ideal role for someone who is organized, has strong word processing skills and a high attention to detail. Purpose: Provide Administrative and Order Processing Support assisting with quotes, orders, data entry and work closely with the Purchasing Team to ensure timely processing of orders.

Requirements

Have a thorough understanding of purchasing functions and order flow.
Ability to understand technical specifications, NSN, and other governing laws or regulations concerning lawful government procurement.
Must be able to lift up to 40lbs.
Must be able to safely use warehouse equipment, climb ladders and load/unload delivery vehicles.
Must be proficient in MS Office, Excel, Word, and Outlook.
Ability to consistently follow standards, policies and requirements regarding customer accounts.
Ability to assess and solve problem.
Attention to detail and accuracy.
Ability to work under pressure.
Flexible and adaptable.
Customer service orientated.
Commitment to Lighthouse mission.
Ability to work schedule as assigned.

Responsibilities

Work with incoming quote request primarily via email. Complete quotes to include source, pricing, and estimation of lead times.
Submit and file completed quotes to customers timely.
Review open quotes for timely order placement and communicate changes with customer when applicable.
Manage and track all special order requests for quote through the Procurement Team and GSA Add-on Specialist to ensure timely turnover of activity.
Communicate with requesting customers regarding open request for prompt resolution
Fill orders from stock and enter all approved orders into computer system prior to the cutoff times assigned for this location.
May work with GSA to submit all required documents needed to complete order process and customer notifications.
Receive merchandise, and stage orders for customer pick up.
Ensure product is in undamaged and sellable.
Document any damaged merchandise, missed-shipped items or any other problems and take required action to solve the problem with shipper or vendor.
Update quantities in computer system to accept receipt of merchandise. .
Log and file all receiving documents as indicated by company policy.
Run daily reports.
Assists with packing customer purchases in bags or boxes.
Assist customer with loading purchases in vehicle.
Work with all reports to assist timely closure of open transactions.
Audit orders to insure accuracy.
Manage GSA retail price file for on-site reference.
File daily paperwork as required
Daily Housekeeping duties as needed.
Other Duties as assigned.