Order Fulfillment Representative

MED-EL CorporationDurham, NC
19dOnsite

About The Position

We’re looking for a detail-loving go-getter to bring their energy and excellence to our Order Fulfillment team! If you’re someone who takes pride in doing things right the first time, thrives in a team that values loyalty and high standards, and brings both focus and fun to the job, we’d love to meet you. You’ll play a key role in delivering life-changing hearing technology to people around the world and feel great knowing your work makes a difference every day.

Requirements

  • High School diploma or equivalent
  • 4+ years of relevant experience preferred
  • Self-motivated and willing to learn.
  • Able to complete assigned tasks in a timely manner, working efficiently to carry out tasks in assigned areas and assisting others when assigned work is complete.
  • Able to interact courteously and professionally during interactions with other MED-EL employees, customers, or the public while representing MED-EL Corporation.
  • Analytical thinking and excellent attention to detail
  • ERP, mobile application, and inventory skills
  • Strong written and verbal communication skills
  • Positive attitude, self-motivated and collaborative team spirit a must
  • Able to work mid-shift (10:30am - 7pm)
  • Willing to commute to Durham, NC daily

Responsibilities

  • Generate customer order pick tickets, pull, and stage materials required to fulfil customer orders.
  • Review customer orders for special requirements and shipping instructions.
  • Inspect, secure, and prepare materials for shipping in accordance with company policy/Quality System and regulatory requirements for the handling of class III medical devices.
  • Support inventory process by participating in monthly cycle counts.

Benefits

  • Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
  • 401k Match
  • Health Savings Account
  • Short term and long-term disability paid by the company.
  • Company paid life insurance with an option to purchase additional coverage.
  • FSA Dependent Care
  • Pet Insurance
  • Critical Illness
  • Accident Insurance
  • PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
  • Employee Assistance Program
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