Order Fulfillment Representative

MED-EL Corporation•Durham, NC

19d•Onsite

About The Position

We’re looking for a detail-loving go-getter to bring their energy and excellence to our Order Fulfillment team! If you’re someone who takes pride in doing things right the first time, thrives in a team that values loyalty and high standards, and brings both focus and fun to the job, we’d love to meet you. You’ll play a key role in delivering life-changing hearing technology to people around the world and feel great knowing your work makes a difference every day.

Requirements

High School diploma or equivalent
4+ years of relevant experience preferred
Self-motivated and willing to learn.
Able to complete assigned tasks in a timely manner, working efficiently to carry out tasks in assigned areas and assisting others when assigned work is complete.
Able to interact courteously and professionally during interactions with other MED-EL employees, customers, or the public while representing MED-EL Corporation.
Analytical thinking and excellent attention to detail
ERP, mobile application, and inventory skills
Strong written and verbal communication skills
Positive attitude, self-motivated and collaborative team spirit a must
Able to work mid-shift (10:30am - 7pm)
Willing to commute to Durham, NC daily

Responsibilities

Generate customer order pick tickets, pull, and stage materials required to fulfil customer orders.
Review customer orders for special requirements and shipping instructions.
Inspect, secure, and prepare materials for shipping in accordance with company policy/Quality System and regulatory requirements for the handling of class III medical devices.
Support inventory process by participating in monthly cycle counts.

Benefits

Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
401k Match
Health Savings Account
Short term and long-term disability paid by the company.
Company paid life insurance with an option to purchase additional coverage.
FSA Dependent Care
Pet Insurance
Critical Illness
Accident Insurance
PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
Employee Assistance Program