Order Entry Specialist

Aston Carter•Oshkosh, WI

2d•$18 - $22•Onsite

About The Position

The Order Entry Specialist plays a critical role in supporting the Account Manager by ensuring seamless execution of customer account activities. This position is responsible for managing order fulfillment, maintaining accurate data records, and facilitating communication between internal teams and customers. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.

Requirements

Order entry
Data entry
Order processing
Inventory management
Proficiency in Microsoft Office (Excel, Outlook, Word)
Attention to detail
Order verification

Nice To Haves

Experience with OEM customer portals preferred but not required.
Familiarity with AS400 systems is a plus.
Strong organizational and time management skills.
Ability to multitask and prioritize effectively in a dynamic environment.
Experience in the steel industry is advantageous but not mandatory.

Responsibilities

Expedite customer orders to meet delivery timelines and service expectations.
Process and enter quotes, customer orders, internal stock builds, and RFQs into the customer portal.
Assist in resolving customer quality concerns by coordinating with internal teams and documenting issues.
Review and interpret customer planning schedules, forecasting data, and floor inventory levels to support proactive account management.
Generate, customize, and distribute account-specific reports to internal and external stakeholders.
Support documentation requests including certifications, compliance records, and product specifications.
Perform general administrative duties as assigned to support account operations.
Collaborate with cross-functional teams to ensure alignment on customer requirements and internal processes.