Order Entry Specialist

Brook & Whittle • New Century, KS

1d

About The Position

We are seeking a detail-oriented and organized Order Entry Specialist to join our team. In this role, you will be responsible for accurately entering customer orders into our system, ensuring timely processing, and maintaining a high level of customer satisfaction. The ideal candidate will have strong data entry skills, excellent communication abilities, and a commitment to accuracy and efficiency. These are essential functions a qualified applicant must be able to perform with or without reasonable accommodation

Requirements

• The minimum education required for this position is a High School diploma or equivalent.
• One or more years of relevant experience or equivalent combination of education and experience is preferred.
• This position requires general computer skills and excellent written and verbal communication skills.
• Technical printing knowledge is helpful.
• Ability to read and comprehend simple instructions.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving concrete variables in sometimes complex situations.
• Incumbent regularly required to use color vision, grasp, reach and sit for prolonged periods of time.
• Computer savvy and comfortable with technology
• Exceptional attention to detail
• Ability to handle conflict and manage customer expectations
• Desire to work in a fast-paced environment
• Skilled at juggling multiple tasks at a time
• Strong proofreading and grammar skills
• Reliable with a strong work ethic
• Must be eligible to work in the United States without restriction.

Responsibilities

• Accurately enter customer orders into the order management system.
• Review orders for completeness, pricing accuracy, and product availability.
• Communicate detailed information to sales representatives and internal departments to resolve order discrepancies or issues.
• Retain product knowledge to ensure finished product meets customer needs.
• Ensure compliance with company policies and procedures related to order processing.
• Handle special accounts, which may require special procedures
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees