Order Entry Clerk
About The Position
Provides order/data entry for the Inside Sales Department. Processes and verifies the input accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders. Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments. Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation. Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations. Works with the organization's other branch/regional locations to resolve problems, facilitate solutions, and enhance the customer service offerings. Support/participate in the organization's continuous improvement program and product training courses.
Requirements
- Proven working experience in order entry/data entry and customer service.
- Must be efficient, accurate, and organized.
- Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
- Experienced user of Microsoft Office suite.
- Listening skills and data collection with attention to detail are essential.
- Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume through the utilization of basic algebra and geometry.
- Must pass criminal background check.
Nice To Haves
- Manufacturing, glass and aluminum, or construction industry experience highly preferred.
Responsibilities
- Provides order/data entry for the Inside Sales Department.
- Processes and verifies the input accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders.
- Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments.
- Assists in proofreading entered orders and ensures that the correct codes are being applied prior to final confirmation.
- Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations.
- Works with the organization's other branch/regional locations to resolve problems, facilitate solutions, and enhance the customer service offerings.
- Support/participate in the organization's continuous improvement program and product training courses.
Benefits
- Benefits starting DAY ONE!
- Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits, as well as provide short/long-term disability coverage to protect you financially if non-occupational injury occurs.
- We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program.
- Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account. We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HSA, if you choose to participate, is also vested immediately at 100%, improving your financial health.
- Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
