OR Scheduling Clerk G6

Kaiser Permanente • South San Francisco, CA

25d

About The Position

Perform specific operating room scheduling functions using current computer systems and software. Schedule, re-schedule and cancel surgeries and associated appointments for multiple service lines working in a fast-paced environment. Develop and maintain physician Operating Room schedules.

Responsibilities

• Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time. Open, cancel and modify physician operating room and clinic schedules.
• keep surgery schedule and wait list updated daily, adhering to the local turnaround policy and guidelines.
• Communicate changes to the appropriate personnel and other departments.
• Rebook cancelled patients as determined by physician procedures and department policies. Must be courteous, flexible, have a positive attitude with members, physicians, staff and visitors/family.
• Problem-solve issues and ability to maintain detailed records and statistics with little direction..
• Treat concerns as opportunities to improve service and ensure appropriate outcomes occur.
• Communicate effectively with consumers, co-workers and other departments in the medical offices, hospital and regional offices.
• Provide requested information as needed to all customers, internal and external; research, investigate, and problem- solve in a self-directed, empowered manner; document and report outcomes appropriately.
• Exhibit effective verbal and written communications skills in order to communicate effectively with customers, coworkers and other departments in the medical offices, hospital and throughout the California region. Work as a team member to support the Surgery Scheduling Department.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees