PT Optical Sales Associate - Baraboo, Wisconsin
About The Position
Shopko Optical is seeking a Part-time Optical Sales Associate to join their team in Baraboo, Wisconsin. The company emphasizes combining state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. This role offers the opportunity to build meaningful relationships within the community by helping improve patients' sight and lives. The position includes on-the-job training and certification opportunities, and no prior experience is necessary. The core responsibilities involve providing excellent patient and customer service in the selection, ordering, and dispensing of eyewear, conducting pre-screening activities before patient exams, preparing work orders for the Optical Lab, processing medical billing information, and maintaining frame inventory.
Requirements
- High School Graduate or equivalent
- Maintain license as required by state
- Complete Shopko OCE Certification requirements and calendar modules to become Certified
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
Nice To Haves
- Previous experience in an office and/or optical dispensing is preferred
Responsibilities
- Provide excellent customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs
- Recommend specific lenses, lens coatings and frames to satisfy patient needs
- Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments
- Show patients how to insert, remove and care for their contact lenses
- Assist Optometrist with case histories and screenings
- Maintain a complete knowledge of third-party plans and claims
- Explain promotions and special lens offerings to patients and customers
- Balance accounts
- Prepare work orders containing specific instructions for Optical Lab
- Process medical billing information
- Ensure proper merchandising of frame inventory
Benefits
- Competitive Wages & incentives
- 401K with Match
- Vacation Pay/Personal Day
- Volunteer Time Off
- Sick Pay for Hourly Teammates
- Health & Wellbeing Benefits
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program
- medical, dental, and vision plans
- paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
