OPTICAL CLERICAL

Illinois Eye Center•Peoria, IL

3d•$19 - $23•Onsite

About The Position

Who we are looking for: People who are passionate about the care of our patients. We are looking for individuals who want to be part of a medical team that puts our patients first and works well with a team of professionals. Someone who wants a successful career in the eye care profession where your efforts make a difference. We want people who are tech-savvy, enthusiastic, cares about others, and wants to work in a fast paced and fun environment. This is a 40 hour per week position. Work hours are somewhere between 7 am and 5:30 pm dependent on the position and patient needs.

Requirements

High school diploma or GED equivalent
Proficient computer knowledge and skills
Strong communication skills
Proficiency in computer programs (Compulink, Outlook, Word, insurance portals)
Excellent customer service and interpersonal skills
Ability to work effectively as part of a team
Strong attention to detail
Ability to problem-solve and think quickly
Strong planning, organizational, and time management skills
Accuracy and speed in task completion using sound judgment
Working knowledge of optical and contact lens terminology
Ability to read and interpret optical records and patient charts
Basic office and clerical skills
Ability to follow directions and multitask in a fast-paced environment

Nice To Haves

Some optical knowledge or experience preferred

Responsibilities

The Optical Clerical Support Staff is responsible for managing all clerical duties related to the Optical Department.
This includes answering phones, processing contact lens orders, verifying insurance and vision plans, handling patient inquiries, reconciling vendor statements, and supporting the optical team with dispensary and patient care duties as needed.