CLERICAL
About The Position
Electronic or hand-written interviews of prospective clients; Data entry of interviews or other case tracking information; Filing and copying; Answering telephones and handling walk-in clients; Monitoring courtrooms and providing general assistance including paperwork distribution between statewide offices and/or courtrooms. To assist in the intake of new clients by interviewing referrals and processing intake paperwork; to assist as required with the general gathering of, collation of, and processing of case paperwork, including courier of paperwork between statewide offices; telephone and/or walk-in reception; data entry related to client and case intake and case tracking; to assist as required the Intake Coordinator in all activities within the Intake Unit; to assist as required with general office tasks such as filing and copying.
Requirements
- Working knowledge of English, spelling, grammar and basic arithmetic
- Extreme accuracy and thoroughness in recording information received
- Legible and neat handwriting
- Accurate typing at a reasonable data entry speed
- Familiarity with or ability to quickly learn data entry
- Working knowledge of departmental rules, regulations, procedures, functions, and the ability to apply those to work problems
- Working knowledge of, or ability to learn
Responsibilities
- Electronic or hand-written interviews of prospective clients
- Data entry of interviews or other case tracking information
- Filing and copying
- Answering telephones and handling walk-in clients
- Monitoring courtrooms and providing general assistance including paperwork distribution between statewide offices and/or courtrooms
- Assist in the intake of new clients by interviewing referrals and processing intake paperwork
- Assist as required with the general gathering of, collation of, and processing of case paperwork, including courier of paperwork between statewide offices
- Telephone and/or walk-in reception
- Data entry related to client and case intake and case tracking
- Assist as required the Intake Coordinator in all activities within the Intake Unit
- Assist as required with general office tasks such as filing and copying
Benefits
- For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
- Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
