OPS Welcome Desk Office Assistant
About The Position
The Welcome Desk Office Assistant position will be a year round position that will include working through holidays when the University is closed. This position is primarily responsible for providing customer service to students and/or parents, answering telephones and responding to general inquiries in the housing email inbox for our multiple welcome desk locations. Additionally, this position calls for accurate data entry, maintaining confidential student files, assisting with department-wide events such as move-in, move-out and orientations. Our ideal candidate will possess excellent customer service skills, be detail oriented and well organized, as well as an ability to work in a fast paced environment.
Requirements
- High school diploma (or GED) and two years of experience directly related to the job functions.
- Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.
- Excellent customer service skills
- Detail oriented and well organized
- Ability to work in a fast paced environment
Responsibilities
- Providing customer service to students and/or parents
- Answering telephones
- Responding to general inquiries in the housing email inbox for our multiple welcome desk locations
- Accurate data entry
- Maintaining confidential student files
- Assisting with department-wide events such as move-in, move-out and orientations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
