OPS HEALTH SUPPORT TECHNICIAN - 64952527

State of Florida • Saint Petersburg, FL

1d • Onsite

About The Position

The Department of Health in Pinellas has an OPS Health Support Technician position open in the Medical Services Program. The successful candidate will work in the Medical Services Division. This is a float position that will work in all five health department clinics. This position will also work in the clinics doing client intake and assisting providers.

Requirements

• Strong internal and external customer service skills
• Ability to independently solve problems
• Ability to maintain accurate and appropriate medical documentation in electronic medical records. Knowledge and utilization of equipment
• Knowledge of medical terminology.
• Ability to effectively communicate verbally and in writing, utilizing approved DOH abbreviations when documenting in the electronic medical record.
• Ability to maintain accurate and appropriate medical documentation in electronic medical records.
• Ability to work with people of a different race, language, culture, or socioeconomic status.
• Ability to follow medical instructions.
• Ability to perform successful venipuncture in 2 attempts or less
• Ability to prioritize work and to adjust and identify changing priorities
• Ability to self-monitor work for accuracy and maximum productivity
• Ability to use multiple computer programs and software such as Microsoft office to retrieve and/or input data.
• At least 6 months experience doing phlebotomy
• Valid driver’s license and access to reliable transportation
• Willingness to travel to all 5 health department clinic sites to cover

Nice To Haves

• Phlebotomy certification
• 1 or more years’ experience in a medical clinic setting
• 1 or more years’ experience performing laboratory services, including venipuncture

Responsibilities

• Performs Laboratory testing and patient servicing in a Health Department laboratory either alone or in cooperation with another lab employee
• Performs daily maintenance of equipment
• Maintains a clean and disinfected environment in lab at all times
• Prepares specimens for transport to outside labs
• Records and maintains records and results as required by Florida statutes
• Orders lab supplies as needed
• Results of lab testing performed are recorded timely and accurately in Electronic Medical Record
• Performs venipunctures, urine collection and finger sticks for all clinics on all age groups
• Responsible for quality control of lab testing and equipment
• Helps coordinate laboratory flow with clinic nursing supervisor and/or Center Manager
• Works with the clinical services team that includes physicians, nursing staff, and other paraprofessionals to collect and document health and/or immunization histories for clients in the electronic record as required.
• Consults with supervisors and examiners regarding client needs, concerns or problems
• Conducts pre-clinical interviews, to include, but is not limited to: Adult and Adolescent Health, Family Planning, STD, Primary Care, Pediatrics, Specialty clinics and/or immunization histories.
• Completes: Medical history intake and update to include allergies, current medications, domestic violence screening, and vital signs.
• Administers injections as ordered under the direction/supervision of examiner.
• Offers education and information regarding Family Planning methods available and pretest counseling for HIV testing
• Provides and documents health education, referrals and follow up.
• Documents all observations and actions accurately utilizing the electronic record, and the Florida Shots Registry
• Prepares clinical area for services prior to session
• Maintains a clean work area before, during and after services.
• Directs clients to laboratory, clinic and examiner; assists examiner and nursing staff.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed