OPS GOVERNMENT OPERATIONS CONSULTANT I - 64858658

State of Florida • Tallahassee, FL

1d • Onsite

About The Position

Analyzes and processes cases based on background screening of healthcare practitioners, complaints against Florida health care providers to determine if there is a violation of Florida Statute or Rule. Data is analyzed and employee develops solutions or alternative methods of proceeding or resolving issues.
Consults with federal, state, and local organizations on matters related to the above reports/complaints.
Interprets and applies statutes, policies, and regulations in analyzing complex data regarding patient care and malpractice issues involving health care practitioners.
Reviews documents and/or contacts appropriate parties to ensure compliance with applicable statutory and regulatory requirements.
Conducts investigations when appropriate; issues subpoenas, citations, cease and desist agreements and notices of non-compliance; contacts and interviews witnesses and experts as necessary when conducting investigations; prepares investigative reports and prepares file for legal review; testifies at hearings as necessary.
Provides technical assistance, consultative services and direction for development, implementation and evaluation of data and reports.
Researches, prepares, and disseminates reports of a topical or statistical nature as required by management or agency officials.
Consults with, assists, and acts as liaison between and among the professional boards, complainants, licensees, consultants, other governmental agencies, and the various sections of the agency; assists in the development of consumer education materials. 
Evaluates and interprets laws, rules, and regulations as they apply to various practice acts and related statutes and recommends changes as necessary.
Represents the agency at board meetings, probable cause panel meetings, hearings, conferences; attends education seminars to enhance professional development and expertise.
Assists as mediator in resolution of complaint issues.
Assists with training in use of new forms, reports, procedures according to policy.
Performs other duties as required.

Requirements

• Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of computer data bases; knowledge and use of the compliance management system and licensing system used by the Agency; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; ability to plan, organize and prioritize work assignments; using logic and analysis to identify the strengths and weaknesses of different approaches; investigating and researching; knowing how to find information and identifying essential information; finding ways to structure or classify multiple pieces of information; ability to maintain a high degree of accuracy and close attention to detail; organizational skills; effectively manage time; ability to travel; ability to maintain strict confidentiality.
• One (1) year of professional experience to include data entry, case management, reviewing or auditing documents for specific criteria; applying applicable laws, rules, regulations, policies, and procedures; researching and gathering data; preparing reports and correspondence.
• Must be physically present in the office to effectively perform job duties and responsibilities.

Nice To Haves

• High School Diploma or equivalent

Responsibilities

• Analyzes and processes cases based on background screening of healthcare practitioners, complaints against Florida health care providers to determine if there is a violation of Florida Statute or Rule.
• Consults with federal, state, and local organizations on matters related to the above reports/complaints.
• Interprets and applies statutes, policies, and regulations in analyzing complex data regarding patient care and malpractice issues involving health care practitioners.
• Reviews documents and/or contacts appropriate parties to ensure compliance with applicable statutory and regulatory requirements.
• Conducts investigations when appropriate; issues subpoenas, citations, cease and desist agreements and notices of non-compliance; contacts and interviews witnesses and experts as necessary when conducting investigations; prepares investigative reports and prepares file for legal review; testifies at hearings as necessary.
• Provides technical assistance, consultative services and direction for development, implementation and evaluation of data and reports.
• Researches, prepares, and disseminates reports of a topical or statistical nature as required by management or agency officials.
• Consults with, assists, and acts as liaison between and among the professional boards, complainants, licensees, consultants, other governmental agencies, and the various sections of the agency; assists in the development of consumer education materials.
• Evaluates and interprets laws, rules, and regulations as they apply to various practice acts and related statutes and recommends changes as necessary.
• Represents the agency at board meetings, probable cause panel meetings, hearings, conferences; attends education seminars to enhance professional development and expertise.
• Assists as mediator in resolution of complaint issues.
• Assists with training in use of new forms, reports, procedures according to policy.
• Performs other duties as required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions (for more information, please click www.myfrs.com)
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED