OPS EDP TECHNICIAN - 73998878

State of Florida•Tallahassee, FL

2d•$17•Onsite

About The Position

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is an OPS position within the Department of Revenue’s Information Services Program, working on the Production Services team based in Tallahassee, FL. The primary responsibility of this role is to monitor and manage batch processing operations in support of the Child Support Program, utilizing the OpCon workload automation software. Key duties include, but are not limited to: Creating and scheduling batch jobs Monitoring job execution and triaging failures Reviewing and processing user service requests Performing quality assurance checks on printed forms Additional responsibilities may include providing after-hours support for critical batch processing and delivering materials or documents to internal customers as needed

Requirements

General computer experience
A minimum of one (1) year of data processing experience (excluding data entry) OR batch job operations experience
Two (2) years of customer service
Valid FL driver’s license