IS Ops Technician

University of Agriculture Faisalabad • Anchorage, AK

1d • Hybrid

About The Position

UAA Center for Human Development/Alaska Training Cooperative promotes healthcare and behavioral health career development opportunities for direct support professionals, supervisors and professionals in the filed engaged with the Alaska Mental Health Trust Authority beneficiaries by ensuring that training technical assistance and training is accessible and coordinated. The IS Ops Technician will provide the project management and in-house support for the Learning Management System (LMS) and other technical skills needed to maintain the AKTC's workforce training mission. This position will provide the project management and in-house support for the Learning Management System (LMS) and other technical skills needed to maintain the AKTC's workforce training mission. A successful candidate will possess Solid interpersonal/Customer service and communication skills in different environments like in-person training sessions and conferences, using phone, email and zoom formats; abilities to adapt and adopt new technologies/software as needed to support training program, and an ability to work well in teams and track multiple projects.

Requirements

• Associates degree in a relevant field (i.e. information technology or other related field) and 3 years experience, or an equivalent combination of training and experience.
• Experience with mid-level Microsoft SQL server.
• Experience with tracking and workflow with registration systems and/or learning management systems.
• Experience with project management.
• Experience providing support/customer service for people of varying levels of abilities and experience (i.e. non-traditional learners & learners with disabilities).

Benefits

• UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree