OPS Conference Assistant Summer 2026 (FSU Students Only)

Florida State University•Tallahassee, FL

78d•$15

About The Position

Conference Assistants (CAs) assist University Housing staff by serving as liaisons between conference guests. As the "face" of Conference Services, CAs play a key role in creating a welcoming environment by managing the daily operations that contribute to the success of the Conference Services program. CAs are expected to demonstrate exceptional customer service and professionalism. They assist guests throughout their stay from check-in to check-out to ensure a smooth and enjoyable experience.

Requirements

High school diploma or equivalent.
Cumulative FSU grade point average of 2.5 for undergraduates, or 3.0 for graduates, at the time of application and employment.
Must be in good conduct standing with the University.
Conference Assistants must participate in a mandatory training program in mid-May, prior to their employment. More details will be provided prior to hire.
FSU Students Only

Nice To Haves

Demonstrate excellent customer service skills.
Ability to make decisions autonomously.
Ability to be organized and detail-oriented.
Ability to communicate efficiently and effectively.
Maintains a positive attitude while working with others.

Responsibilities

Serve as the primary point of contact at the front desk for conference guests.
Assist with guest check-ins, check-outs, and room preparations, including pre-arrival room checks.
Provide linen services and respond to guest inquiries.
Submit maintenance requests and report facility issues in a timely manner.
Respond to on-site emergencies which require leadership and guidance.
Uphold safety and security within the residence halls.
Complete various administrative duties and support the logistical needs of the Conference Services program.

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