Operations Technical Specialist, Financial Lines

Ascot Group • Chicago, IL

8d • $55,000 - $65,000

About The Position

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations. Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way. The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric. Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.

Requirements

• 3 -5 years’ experience in insurance industry
• High school diploma, college degree preferred.
• Prior experience with Financial Lines products required.
• Strong computer and typing skills.
• Proficient knowledge of Microsoft Suite applications, i.e. Word, Excel, PowerPoint
• Demonstrates effective verbal, written, and listening communication skills.
• Focused eye for detail and accuracy.
• Takes ownership and responsibility of performance and results.
• Provides service excellence to internal and external partners, delivering an experience that exceeds the customer’s expectations.
• Strong time management and organizational skills.
• Desire to work as part of a team in a collaborative environment.

Nice To Haves

• Experience with Subscribe, IMS and ODEN Policy Terminator a plus.

Responsibilities

• Responsible for the management of workflow of assigned underwriting products within the Professional Lines (Ascot Pro) business units (i.e. Cyber, Misc. and Lawyers Professional Liability, Healthcare).
• Gain a strong understanding of business processes by leveraging standardized workflows and compliance guidelines.
• Provide support to assigned underwriters throughout the policy lifecycle, which includes, but is not limited to clearance, binders, invoices, complex policies and endorsements, cancellations, renewals, non- renewals, and reinstatements.
• QA policies to ensure accuracy.
• Ensure all work is processed accurately and according to Service Level Agreements
• Provides ongoing guidance and support to the offshore team as needed.
• Collaborate with the offshore team and Ascot Service Center as needed.
• Communicate effectively with underwriters and brokers to secure the information necessary to accurately process the business.
• Support finance, systems, data, and actuarial teams in ad-hoc tasks.
• Identify areas for improvement, create and implement solutions when needed.
• Perform other duties as assigned.

Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more
• Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)
• Retirement Benefits: Contributory Savings Plan (401k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED