The Operations Support Specialist will perform various analytical and administrative duties to support the organization. Manages staff and tracks internal and external expenses and correspondences with designated functional areas of the organization. Possesses knowledge that includes planning, risk management, and program analysis. Tracks and ensures responses to all tasks received across the organization. Receives direction, technical guidance, and leadership necessary to accomplish the mission. Possesses a working knowledge of the planning process and project management. Assists in the documentation of processes into standard operating procedures or other written procedures. Assures integrated and coordinated short-term, mid-term, and long-range planning on projects and tasks. Initiates, develops, revises, and ensures implementation of policies, plans, procedures, and directives under guidance of senior staff. Identifies existing or potential problem areas within the area of operations and recommends corrective action, thereby playing a crucial role in the organization's problem-solving process. Assists higher-level staff with assigned programs, briefing preparation, and objectives. The Operations Support Specialist's role is not just about individual tasks, but about collaboration, both internally and externally, to support the organization leadership and program managers on any assigned programs/projects for stakeholder engagements, briefings, reports, etc. Assists in planning complex management projects, issues, and initiatives. Provides support for risk analysis and tracking of cost, schedule, and performance of projects/programs. Reporting directly to the Project Manager of the Augusta office, the Operation Support Specialist is responsible for a crucial role in the organization. This role is vital to the organization's success, as it ensures that all aspects of the office's operations are well-coordinated and efficient.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees