Operations Support Specialist

Sonic Systems International LLCWilmington, NC
3dOnsite

About The Position

We are seeking a detail‑oriented Temporary Operations Support Specialist with strong technical aptitude and excellent proficiency in the Microsoft Office Suite—particularly Excel—as well as experience working with Microsoft Projects or similar Project Scheduling applications. This role will support daily operations, project setup, change management to project schedules, administration of Sonics timekeeping and reporting software, and data entry while contributing to ongoing software implementation projects. The ideal candidate has a background in project management/administration, accounting, payroll, or timekeeping, is comfortable working with employee time and expense data, and can quickly adapt to new technology environments.

Requirements

  • Strong proficiency in Microsoft Office Suite, especially Excel.
  • Experience with Microsoft Dynamics or similar ERP systems.
  • Experience with NetSuite / Suite Projects Pro or similar timekeeping systems.
  • Background in accounting, payroll/timekeeping, billing, or expense management.
  • High attention to detail and accuracy in data entry.
  • Ability to learn new software quickly.

Nice To Haves

  • Experience with ERP implementations, system upgrades, or user testing.
  • Familiarity with cost allocation, project management accounting, or contractor workforce management.
  • Understanding of AI tools or automated workflow platforms.

Responsibilities

  • Utilize Microsoft Excel for data manipulation, reconciliation, reporting, and analysis.
  • Work within Microsoft Dynamics and ERP modules to input, validate, and manage operational and financial data.
  • Assist with software implementation tasks including configuration, documentation, and UAT.
  • Support beta testing of system features, add‑ins, and process improvements.
  • Enter, review, and verify employee time and expense submissions within the ERP system for contract employees.
  • Monitor timekeeping accuracy and follow up on missing or incomplete entries.
  • Assist with expense coding, cost allocation, and basic accounting reconciliations.
  • Maintain accurate records of time approvals and project‑based labor reporting.
  • Support payroll/accounting teams with data checks and documentation.
  • Perform accurate data entry with strong attention to detail.
  • Assist with process development for new software tools and workflows.
  • Collaborate with operations, accounting, and IT teams on system rollouts.
  • Assist in evaluating AI‑enabled features or automation tools.
  • Provide feedback on AI‑driven process improvements and outputs.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service