Operations Support Specialist

ENTRUST Solutions Group • Durham, NC

1d

About The Position

Join our team as an Operations Support Specialist! You’ll provide administrative
and operational support, manage project schedules, track tasks and permits, and
help engineering teams stay organized and productive. If you’re organized,
proactive, and enjoy keeping projects and offices running smoothly, this role is
for you.

Requirements

• High school diploma or equivalent
• 2–5 years of experience in administrative or professional support; post-secondary degree in a related field is a plus
• Knowledge with all Microsoft Office 365 applications (Word, Excel, PowerPoint, Outlook), as well as MS Teams and Adobe Acrobat DC Pro, other Microsoft application experience (Visio, Project, Sharepoint)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication skills and a collaborative mindset

Nice To Haves

• Experience with Primavera P6, Jira, or similar project/task management tools
• Familiarity with engineering, construction, or technical project workflows.
• Experience with permitting processes or compliance documentation.
• Ability to analyze data and generate clear, actionable insights.

Responsibilities

• Keep projects on track by maintaining and updating schedules in Primavera P6
• Drive team efficiency by managing Jira workflows, tasks, and dashboards
• Monitor permit progress, ensuring submissions, approvals, and deadlines stay on schedule
• Partner with engineering and project teams to support day-to-day project execution
• Provide hands-on administrative and operational support across assigned offices
• Manage day-to-day office needs to ensure smooth operations
• Coordinate meetings, track action items, and help keep teams aligned
• Support data entry, documentation, and reporting to maintain accurate project records
• Identify opportunities to streamline processes and improve overall team productivity
• Perform additional administrative and operational duties as needed

Benefits

• A supportive and inclusive work environment that values diversity and encourages innovation.
• Opportunities for professional growth and career development.
• Competitive salary and comprehensive benefits package, including generous paid time off, retirement program with a company match, tuition reimbursement, and flexible work schedules.
• Benefits offered include company-sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full-time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED