Operations Support Specialist
About The Position
Advanced Technologies and Laboratories (ATL), a Planned Systems International (PSI) company, is hiring for a Operations Support Specialist in Richland, WA. This position will support Navarro-ATL. Navarro-ATL is located in Richland, WA and operates, manages, and maintains the 222-S Laboratory Complex for the Department of Energy. Navarro-ATL members are Navarro Research and Engineering, Inc. (Oak Ridge, TN), and Advanced Technologies and Laboratories International (Gaithersburg, MD). This position will be located at the Navarro-ATL business office in building 2425 Stevens Center Place, Richland, WA. This position will support the Navarro-ATL Contractor Assurance department through general programmatic support in the areas of issues management and assessment (iCAS), performance metrics, and requirements management.
Requirements
- Bachelor's degree (BA/BS) in related field and 2 years of related experience or equivalent combination of education and/or experience.
- Strong analytical and problem-solving skills.
- Strong communication and collaboration abilities.
Nice To Haves
- Bachelor's degree plus 5 years of related experience or an equivalent combination of education and experience.
- Previous experience working with an electronic issues management program, such as DevonWay iCAS.
- Previous experience working with electronic requirements management tools and techniques, such as IBM DOORS or other relational database tools.
- Previous experience working with DOE or other government entities.
Responsibilities
- Provide general programmatic support to the Contractor Assurance team in various areas such as issues management and assessments in the Integrated Contractor Assurance System (iCAS), data review, performance metrics, etc.
- Assist and serve as back-up to the primary administrator of iCAS by supporting all phases of iCAS. Duties to include: evaluation/screening of issues, monitoring and tracking of corrective actions, assisting actionees and Responsible Managers in developing and closing corrective actions, and performing trend analysis.
- Participate in and support event investigations and cause analysis for events and incidents.
- Provide support to the Navarro-ATL assessment program.
- Provide support on the development and implementation of internal performance metrics, charts, and reports.
- Provide support to the requirements management program for the implementation of the electronic requirements management system.
- Track identification and flow down of Navarro-ATL contract requirements into implementing organizational programs and procedures to establish traceability of requirements and to report on gaps in implementation.
- Interface with Navarro-ATL management and requirement Technical Owners to provide guidance on the implementation of the Requirements Management process.
- Perform other duties as assigned.
Benefits
- PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance.
- Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses.
- The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested.
- We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Number of Employees
501-1,000 employees
