Operations Support Specialist

Javitch Block • Cleveland, OH

3d

About The Position

The Operations Support Specialist is a vital part of our team performing various functions to support our legal collections operation. The ideal candidate will demonstrate strong organizational skills, attention to detail and the ability to handle multiple responsibilities with a high degree of accuracy.

Requirements

• High attention to detail and exceptional organizational skills.
• Ability to handle a high volume of work in a fast-paced environment.
• Capacity to multitask and prioritize tasks effectively.
• Proven ability to handle confidential documents and matters with professionalism and discretion.
• Intermediate knowledge of Microsoft Office Suite (Excel, Outlook, Word).
• Superior typing skills.
• High School Diploma or equivalent required.

Responsibilities

• Use case management system to request, prepare, and manage legal documents to ensure successful execution.
• Access and update court websites to obtain status updates on pending cases.
• E-file legal complaints and motions with various courts.
• Maintain accurate and up-to-date case files, including judgment information, in the case management system.
• Perform general document management tasks, including scanning, copying, and organizing files.
• Utilize skip tracing tools and techniques to locate debtor information and verify employment
• Handle all communications and tasks with professionalism, respect and integrity
• Communicate effectively with clients and internal teams, ensuring timely follow-up and resolution of client inquiries.

Benefits

• 401(k) matching
• Health, Dental, and Vision Insurance
• Long- and Short-Term Disability
• Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Flexible scheduling
• Casual work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED