Operations Support Specialist

Chickasaw Nation Industries, Inc.•Germantown, MD

3d•$20 - $25

About The Position

The Operations Support Specialist provides day-to-day technical and administrative support for computer hardware, mobile devices, and standard office equipment in a professional office environment. The ideal candidate is detail-oriented, customer-focused, and comfortable handling a variety of support tasks including basic troubleshooting, inventory tracking, and office logistics. Strong communication skills and a team-oriented approach are essential to success in this position. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.

Requirements

Must be US Citizen
Must be able to obtain and maintain the required customer badge for access to systems, facilities, equipment and property.
Associate’s Degree (or equivalent) in Business Administration, Management, Information Systems, or other related scientific or technical discipline.
Minimum of three (3) years of experience in IT support, technology‑asset management, or related administrative roles.

Responsibilities

Assists Office of Nuclear Energy (NE) staff with computer equipment, mobile devices, and other DOE issued assets as requested.
Assists in maintaining NE assets using Departmental database systems.
Assists with IT onboarding tasks for new employees and contractors.
Provides Adobe Acrobat application support to NE Staff as needed.
Assists with EITS monthly billing reviews.
Assists with monthly mobile device usage review.
Assists with network printers and shredders.
Assists NE Hoteling support.
Assists with NE Portal SharePoint site updates.
Assists with special requests for conference room meetings.
Assists with the conference room scheduling and daily oversight of NE Germantown (GTN) conference rooms.
Assists with office moves.
Assists with maintaining office supplies for NE GTN employees.
Assists with the sorting of daily mail deliveries.
Assists with NE Key Control.
Occasional support at Forrestal (FORS) site.