Operations Support Specialist

Veterans United • Columbia, MO

6d • $21 - $76,500

About The Position

As an Operations Support Specialist in our Closing Department, you’ll play a key role in making sure everything is ready for a seamless loan closing. From double-checking compliance requirements and finalizing fees to coordinating with teammates, vendors, and closing agents, you’ll help ensure every detail is handled on time and with care. This position typically starts at $21.23/hour with opportunities for monthly and quarterly bonus compensation that offer potential earnings of $44,000 - $76,500 per year. However, our top performers consistently exceed the upper limits of this range, thanks to performance incentives designed to reward your hard work and dedication.

Requirements

• You have an eagle eye for detail, and nothing slips past you. Whether it’s catching a typo or double-checking key documents, accuracy is your middle name.
• Juggling tasks is second nature to you, and you thrive in environments where deadlines are tight, but the results are rewarding.
• Flexibility? You’ve got it — adapting to changes and finding creative solutions to complex problems is what makes you shine.
• Communication is one of your strongest suits. Whether written or spoken, you know how to convey information clearly, ensuring both your team and clients are always in the loop.
• Above all, customer service is at the heart of everything you do. You take pride in providing a seamless, positive experience for everyone you work with.

Responsibilities

• Managing a pipeline of loans, taking ownership of each one to make sure every detail is in order and timelines are met.
• Working closely with a variety of people, striking up conversations with teammates and external partners to keep things running smoothly.
• Drafting and reviewing closing packages and working behind the scenes with loan teams and title companies to ensure every loan closes on time and with top-notch quality.
• Staying in the loop with industry guidelines to guarantee all processes are compliant— even as things change.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees