Operations Support Specialist - Clinton, NY
About The Position
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. As an Operations Support Specialist, you would be responsible for providing support to internal business partners as well as to customers or their insurance agents through a variety of channels. Your job is to make it easy to get things done by providing fast, high quality service experiences. No insurance experience is required either - we will provide you with all the training you need to get started with an assigned mentor, plus you’ll receive ongoing training and support to learn additional skills as you build your career at The Hartford. This position is located on site at the Clinton, NY location.
Requirements
- Attention to detail
- Exceptional problem solving and critical thinking skills
- Effective communication skills
- Ability to use computer systems to research and process information
- Have a positive and professional demeanor
Nice To Haves
- Customer interaction experience (preferred)
Responsibilities
- Provide support to complete a variety of high-volume clerical transactions for different segments of the Hartford
- Identify forward-thinking solutions that resolve both stated and unstated needs, making it easier to do business with The Hartford
- Demonstrate a strong ability to multi-task, prioritize and manage daily work activities to balance multiple priorities
- Effectively communicate on requests in a timely and professional manner
- Stay current on issues potentially impacting work including industry and marketplace trends, strategic direction of the organization, organizational structure and leadership, team goals, internal initiatives, etc.
- Understand and align work plans, activities and decisions to help fulfill all commitments within established time frames
- Strive to seek opportunities to learn and acquire new skills while learn and understanding the functions of the department and how they impact other departments
- Maintain a high level of performance as measured by traditional and contemporary performance indicators to seek a balance of quality, productivity and strong behaviors
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
