Operations Support Manager

Byrne Branding•East Syracuse, NY

4d•$125,000 - $180,000•Onsite

About The Position

The Operations Support Manager plays a key role in executing assigned Operations tasks. This includes overseeing daily operations activities to ensure cost-effective operations and maintained service level agreements.

Requirements

Bachelor’s degree in engineering and/or operations.
Minimum of 5 years of experience in Operations preferably in the dairy or food industry.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to analyze data and make informed decisions.
Knowledge of industry regulations and compliance standards.

Responsibilities

Oversee daily Processing, Filling, and Packaging operations, including scheduling, and routing as directed.
Supervise and support the Operations team, providing training and development opportunities.
Collaborate with distribution, logistics, sales, and customer service teams to ensure timely and accurate delivery of products.
Ensure all Operations activities comply with federal, state, and local regulations, as well as company policies.
Track and analyze Operations metrics to identify areas for improvement and implement corrective actions, ensuring cost-effective operations.
Address and resolve any Operations-related issues or complaints from customers.
Notifies others of mechanical malfunctions to increase productivity and equipment capabilities, and begins to identify areas where operators can assist in resolving concerns.
Aids and supports all production functions as assigned by manager to ensure Service Level Agreements (SLA) are maintained and adjusted as needed.
Compliant with all legal requirements concerning SQF, NY State, and FDA.