Operations Support Manager - Orthopedics

Sanford Health • Rapid City, SD

1d

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The Operations Support Manager maintains office services by organizing office operations and procedures, approving employee time, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions for all departments within the designated area. This role coordinates administrative and support functions for executives and management, ensuring office efficiency through planning and implementing systems and equipment procurement. The manager completes operational requirements by scheduling and assigning employees and following up on work results. Key responsibilities include managing administrative staff through recruiting, training, coaching, counseling, and appraising job results. The position also involves preparing administrative budgets, participating in policy development, acting as a project manager for departmental and organizational changes, serving as a liaison to departmental management, advising on best practices for internal resource coordination, delivering corrective feedback, coaching on personnel management systems, managing team conflicts, consulting on enterprise office administration, and organizing large meetings and conferences. The manager monitors support staff effectiveness and contributes to office administration improvements.

Requirements

• Bachelor’s degree in business, business administration or a minimum of six years’ related experience
• Two years of leadership experience

Responsibilities

• Organizing office operations and procedures
• Approving employee time
• Controlling correspondence
• Designing filing systems
• Reviewing and approving supply requisitions
• Assigning and monitoring clerical functions for all departments within designated area
• Coordinating administrative and support functions of one or more executives and management personnel
• Maintaining office efficiency by planning and implementing office systems, layouts, and equipment procurement
• Completing operational requirements by scheduling and assigning employees; following up on work results
• Managing administrative staff by recruiting, selecting, orienting, and training employees
• Maintaining office staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results
• Preparing administrative budgets
• Participating in development of operational and administrative policies
• Performing as a project manager for departmental projects and organizational changes
• Acting as a liaison to all departmental management and prioritizing work activities throughout the department
• Advising on organizational best practices for internal resource coordination
• Delivering corrective feedback in a manner that inspires accountability and self-redirection
• Coaching others on operating personnel management systems and their processes
• Managing conflict and competition between teams and across organizational lines
• Consulting on a full spectrum of enterprise office administration activities
• Organizing and coordinating large meetings and conferences
• Monitoring effectiveness of support staff; recommending improvements
• Contributing to office administration improvements and best practices

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees