Operations Support Engineer

Vantor • Longmont, CO

12d • $58,000 - $96,000

About The Position

Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what’s happening now and shape what’s coming next. Vantor is a place for problem solvers, changemakers, and go-getters—where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Person , defined as a U.S. citizen, permanent resident, Asylee, or Refugee. Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. This position requires the ability to obtain Secret clearance from the United States Government. We are hiring immediately for an Operations Support Engineer (OSE) role in Longmont, CO.

Requirements

• Must be a U.S. citizen and must be able to obtain a Secret security clearance
• Bachelor’s degree in engineering or a related field. Four additional years of experience may be substituted for a degree
• Strong troubleshooting skills and technical acumen with curiosity around both hardware and software
• Ability to accommodate travel up to 2%
• Ability to accommodate a 5-week rotational shift all the while earning shift differential. SHIFT DETAILS: Week 1 – first half day shifts, Sat-Wed 6am – 2pm; Week 2 – second half day shifts, 6 days off, then Wed – Fri 6am – 2pm; Week 3 – swing shifts, Mon-Fri 12pm – 10pm; Week 4 – mid shifts, Mon-Fri 9pm – 5am plus Sat. and Sun. 5pm – 5am (7 days on); Week 5 – Mon-Fri off (5 days off)

Nice To Haves

• 1+ years of experience in satellite ground systems and operations
• Proficiency in a Linux operating environment
• Experience with programming and scripting languages (e.g. Ruby, Python, Java)
• Experience with Amazon Web Services
• Familiarity with Kibana and Elasticsearch
• Familiarity with GitHub
• Experience with build CI/CD systems like Jenkins, Travis, or Team Foundation Server (TFS)
• A person who enjoys hands-on work
• Strong collaboration and teamwork skills
• Strong verbal and written communication skills, including customer communication and technical writing

Responsibilities

• Assist operations teams with ground system troubleshooting and anomaly resolution; may include gathering data and generating reports for ground engineering support and management teams.
• Perform ground system telemetry trending and monitoring, generate ground system health metrics and charts for dissemination to management teams.
• Vendor management, including leading a weekly teleconference with key vendors and reconciling metrics reports with these vendors.
• Help in developing next-generation operational tools on our new cloud platform.
• Technical writing of proposals, design documentation, statements of work, etc.
• Clearly and effectively communicate and coordinate with customers and external vendors.

Benefits

• Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life.
• You can find more information on our benefits at: https://www.Vantor.com/careers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level