Operations Support Coordinator

Applegreen Travel Plazas•Newark, DE

About The Position

The Operations Support Coordinator is crucial to the efficient operations of the travel plazas. This position is responsible for supporting the Plaza Director behind the scenes by providing a variety of administrative services. This position focuses on supporting recruitment and new hire processes, performing clerical accounting tasks, coordinating processes and initiatives, and resolving general questions. Additionally, this position serves in an operations capacity as necessary and performs all duties as assigned. This is a non-exempt position and typically reports to the Plaza Director with a dotted line to the HRBP, depending on local requirements.

Requirements

High school diploma or equivalent required.
Requires knowledge of word processing, spreadsheet, and data base software
Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Ability to traverse all parts of the plaza.
Prolonged periods sitting at a desk and working on a computer.
Frequent standing for long periods of time.

Responsibilities

Provides administrative support for recruiting activities and initiatives, including, but is not limited to posting job openings, attending career fairs, coordinating interviews, and administers pre-employment screenings.
Coordinates and assists with the new hire process, including assisting and ensuring new hires properly complete on-boarding paperwork, submitting, and processing paperwork with appropriate people, coordinating orientation, and supporting training efforts.
Interacts with associates in a professional and pleasant manner to answer and resolve administrative questions and escalating as needed, and/or distribute work related documents, materials, and information.
Performs general administrative functions including, but not limited to, generating reports, completing logs and checklists, processing required forms and worksheets, and maintaining data, forms, and documents.
Performs clerical accounting functions such as creating receiving sheets, tracking invoices, inputting invoice documents, and accounts payable
Support in Cash Control Processes
Assists with planning and executing associate engagement activities