Operations Support Coordinator

Xylem • Orlando, FL

1d

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. The Operations Support Coordinator will be responsible for completing standard business processes to support WSS as a business process partner ensuring that customer contracts, billing, invoicing and issues of any administrative nature are resolved in a timely fashion. This role can support various business units and is critical to ensure proper documentation, payment and resolution of customer issues. This role will also: Able to perform routine tasks related to the process that they support Strong collaboration with customers and branch staff on dealing with issues Work on processes for emailing invoices to customers Work with in shared mailboxes Backup for team members as needed

Requirements

• High school diploma or equivalent plus 1 year of applicable work experience or associate's degree with demonstrated capability in comparable work
• Intra-departmental communication for purpose of alignment/ information sharing
• Able to execute tasks with guidance
• Ability to understand entry level concepts in execution and organization skills
• Understanding of general business concepts
• Strong communication skills
• Fluency in standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
• Basic understanding of ERP systems (e.g. SAP)
• Basic understanding of typical IT business tools

Responsibilities

• Create and maintain safe working environment and culture within the organization
• Take care of internal and external customer needs and expectations
• Demonstrates high impact culture through innovation, accountability and empowerment
• Must be able to function in a team environment; usually works with direct supervision but can work independently if needed
• Task execution for area of responsibility up to levels defined in Xylem's DOA policy
• On the Job Training as advised by supervisor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees