Operations Support Associate, Emerging Talent Intern
About The Position
Subways Operations Support provides the analytics, digital tools, training, and budget that underpin Subways operations. Our group of experienced MTA staff, former consultants, and transportation planners are tasked with helping Subways address its most pressing and persistent challenges working with leaders across the organization. Interns will be responsible for one of three project types: reviewing and redesigning processes and strategies, solving complex analytical and technical problems, and/or supporting project management. Any of these responsibilities will coordinate with a variety of stakeholders across the Department of Subways. This assignment provides critical support to the everyday operation of Subways by improving the tools used to manage and administer training across the department.
Requirements
- Proficiency in Microsoft Office Suite is a must.
- The candidate should possess organizational, analytical and communication skills.
- The candidate should be able to work well under pressure and prioritize tasks effectively.
- The candidate should have a keen eye for detail and be able to work independently while being an active team player.
- Detail-oriented with exceptional time management skills.
- Excellent quantitative analytical skills
- Proficiency in SQL, with a preference for familiarity with Python
- Familiarity with workflow automation software (e.g., PowerApps)
- Matriculated in a graduate program in good standing with at least 2.8 GPA
- Major(s) Preferred: Data Science, Engineering, Transportation, City, Regional, or Urban Planning, Business Administration, Business Analytics, Interdisciplinary Studies, or a related field.
- All applicants must be authorized to work in the United States at the time of application.
- Students' transcript must be submitted.
Responsibilities
- Bring a passion for addressing the challenges of a complex system
- Analyze operations, workforce, and/or financial data
- Develop data-backed solutions to department challenges
- Collaborate with a diverse set of stakeholders at all levels of the organization
- Develop presentations of their work
- Be resourceful and solution-oriented
- Support team members with the specialized programming and/or sophisticated analytics skills
- Conduct research and/or collect comparative data
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What This Job Offers
Career Level
Intern
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
5,001-10,000 employees
