Operations Support Analyst (EXECUTIVE I)

State of Illinois • Springfield, IL

35d • Onsite

About The Position

Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring two Operations Support Analysts (Executive Is) under the Chief Disclosure Officer at our Springfield, Illinois location. This position is responsible for planning, implementing, and evaluating safeguarding operations/disclosure tasks, coordinating special projects, and functions as the Technology Coordinator for IDOR service requests. If you have experience coordinating multiple projects, can work independently and are a proficient multitasker, then we want you! Don't let this opportunity pass you by. Apply now before time runs out! The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).

Requirements

• Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with coursework in business or public administration.
• Requires one year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program.
• Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
• Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.

Nice To Haves

• Two (2) years of experience tracking and coordinating information from various groups and sources.
• Two (2) years of experience coordinating, organizing, prioritizing, and maintaining follow-up of progress for multiple tasks.
• Three (3) years of experience working in a public or private organization maintaining confidentiality of information.
• Two (2) years of experience compiling data and maintaining a database for various reports.
• Advanced proficiency with Microsoft Excel or similar spreadsheet program.
• Two (2) years of experience following and maintaining mandated compliance standards to protect confidential information, such as Internal Revenue Service Publication 1075 or similar information security control guidelines.
• Advanced proficiency with Microsoft SharePoint or similar information sharing system.
• Advanced proficiency with Microsoft Teams or similar collaborative system.

Responsibilities

• Under direction, organizes, plans, executes, controls, and evaluates the operation of the Safeguarding Operation for the Illinois Department of Revenue (IDOR).
• Coordinates and maintains control of reports and special projects.
• Functions as a Technology Coordinator for IDOR.
• Oversees the administration of IDOR employee rights to access IDOR computer applications.
• Monitors and works the Aged User Report for accounts that have not been logged into for over 30 days.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Benefits

• 37 ½ hour work week
• generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays)
• pension and other retirement benefits
• tuition reimbursement
• insurance eligibility on day one (medical, dental, vision, and life)

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 251-500 employees