Operations Supervisor- Distribution Center

Ingram Micro. • Plainfield, IN

29d

About The Position

Lead, optimize, and make an impact as our next Operations Supervisor! You'll oversee daily warehouse and test-production operations, ensuring smooth inbound material flow, accurate inventory, and a highly productive team. In this role, you'll support the testing and diagnostic evaluation of incoming assets for refurbishment, driving efficiency and maintaining the highest operational standards.

Requirements

• High school diploma or equivalent required; bachelor's degree preferred.
• 2+ years of supervisory experience in warehouse, logistics, or distribution operations.
• 5+ years of functional warehouse or supply chain experience preferred.
• Strong working knowledge of inbound operations, testing workflows, and material handling.
• Ability to supervise high-volume operations and lead a team of 20 employees.
• Problem-solving skills with the ability to support moderately complex operational challenges.
• Strong communication skills and the ability to motivate, coach, and develop a diverse team.
• Detail-oriented mindset in a fast-paced, high-transaction environment.

Responsibilities

• Oversee daily inbound workflow and coordinate the movement of materials into the test-production area.
• Supervise the diagnostic testing process for incoming assets to support refurbishment cycles.
• Ensure accurate receiving, documentation, and tracking of materials and equipment.
• Maintain effective warehouse organization, inventory control, and utilization of equipment.
• Prepare and manage shipping/receiving schedules to maintain consistent material flow.
• Monitor productivity, quality, and accuracy across all inbound and testing functions.
• Serve as the backup to the Closing Manager, ensuring all end-of-day processes are completed.
• Identify opportunities for process improvements and support continuous improvement initiatives.
• Resolve escalated warehouse or testing workflow issues in a timely manner.
• Ensure compliance with safety, operational, and quality standards.
• Supervise a team of 20 direct reports within high-volume warehouse and test-production operations.
• Set daily expectations, assign tasks, and monitor performance to meet operational goals.
• Train, coach, and develop team members to ensure productivity and skill growth.
• Ensure all employees adhere to SOPs, company policies, and safety regulations.
• Support cross-functional collaboration with Quality, Refurbishment, and Logistics teams.

Benefits

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees