The Distribution Center Operations Supervisor is responsible for maintaining and constantly improving day-to-day floor operations to ensure the highest levels of customer satisfaction and production efficiencies, through meeting required deadlines and maintaining a controlled and operational in-flow/out-flow of products to ensure customer satisfaction. Essential Duties & Responsibilities: Provide leadership and supervision to distribution team members within a specific functional area and/or process. Support department manager and/or sr. operations manager to ensure timely, accurate product receipt, order fulfillment, and the optimization of resources and processes Manage team members to ensure compliance with policies/procedures, process improvement, and drive team member initiatives to create and promote an environment where team members are engaged and committed to the success of the Company thereby negating the need for third party representation. Supervise the daily operations in the functional area and lead team members until the work is complete for the day. Maintain, refine and/or improve processes within the area to meet customer requirements which include deadlines and quality standards. Manages day to day scheduling, staffing, material management, compliance, training and auditing activities. Follow procedures set forth by Supply Chain Management on time and attendance Provide a positive and engaging working environment focusing on the DC metrics including housekeeping standards are developed into daily processes. Emphasize safety and quality commitments for the department and ensure 100% compliance with the department’s processes and procedures Have in depth understanding of the departments DC processes and functions. Identify key variables that influence the workflow process and develop and implement departmental changes enhancing workflow optimization. Develop and implement performance measurements and internal auditing processes to routinely evaluate operations efficiency and quality. Deliver results in support of the company strategy and expectations. Supervise, train, and develop team members in non-exempt positions. Effectively communicate coaching and corrective action to ensure compliance with policies and procedures while treating team members fairly and with respect. Provide timely feedback and development to team members. This includes performance evaluations, recognition and disciplinary action. Support and participate in hiring activities within the DC. Facilitate and/or lead various teams for improvement, safety and engagement to improvement DC processes and engagement to the building. Must be able to meet departmental expectations to effectively drive results. Must be able to operate PIE for specific departments (machine picking/put away, etc) Assist in managing Financial accounts for department personnel (i.e., payroll, expenses)
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED