Operations Supervisor

Aviation Division•Ft. Myers, FL

11d

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: Oversee the operation and agent distribution to assist customers Transports passengers requiring wheelchair service within the terminal and aircraft Must be able to read airline tickets, monitors, various domestic and international forms, and airline city codes. Transporting passengers to a connecting flight operated by a different carrier Always be professional in appearance and manners to passengers and any other person at the airport Be able to stand, squat, kneel, and walk 70% or more of the scheduled work time Be able to maintain customer service professionalism while under pressure and stressful environment Ensure familiarity with all areas of the operation and aircraft Responsible for completing assigned tasks in a timely manner while complying with company’s expectations, rules, and procedures Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash) Galleys (clean, mop, stock, empty trash) Vacuum all carpets and mopping all floors Seats (brushing seat, armchair positioning, pocket cleaning, storage literature in pocket) Blankets, Pillows, Tray table cleaning Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraft Great Customer Service skills QUALIFICATIONS Supervisor experience preferred Must be able to lift 70lbs or more Be able to stand, squat, kneel, and walk 70% or more of the scheduled to work time. Be able to maintain customer service professionalism while under pressure and stressful environment Stand for several hours at a time. Must be able to read airline boarding pass Always be professional in appearance and manners to passengers and any other person with the airport Training will be provided. Great customer service skills Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law.

Requirements

Must be able to read airline tickets, monitors, various domestic and international forms, and airline city codes.
Always be professional in appearance and manners to passengers and any other person at the airport
Be able to stand, squat, kneel, and walk 70% or more of the scheduled work time
Be able to maintain customer service professionalism while under pressure and stressful environment
Ensure familiarity with all areas of the operation and aircraft
Must be able to lift 70lbs or more
Must be able to read airline boarding pass
Great customer service skills

Nice To Haves

Supervisor experience preferred

Responsibilities

Oversee the operation and agent distribution to assist customers
Transports passengers requiring wheelchair service within the terminal and aircraft
Transporting passengers to a connecting flight operated by a different carrier
Lavatories (clean, stock, empty trash, wash sink, hardware, and backsplash)
Galleys (clean, mop, stock, empty trash)
Vacuum all carpets and mopping all floors
Seats (brushing seat, armchair positioning, pocket cleaning, storage literature in pocket)
Blankets, Pillows, Tray table cleaning
Assuring the proper handling of hazardous materials, correct use of uniform, safety vest, ear plugs, and safety behavior actions inside and outside the aircraft
Completing assigned tasks in a timely manner while complying with company’s expectations, rules, and procedures