Operations Supervisor

MillerKnoll•Batavia, OH

47d

About The Position

At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings. Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. GENERAL PURPOSE As an Operations Supervisor, you’ll lead and coordinate the day-to-day activities for the assigned shift, including that all resources are assigned in a manner to meet or exceed safety, quality, customer service, and operation objectives.

Requirements

High school diploma or equivalent.
5+ years of progressive, demonstrated leadership experience in operations management within a warehouse or distribution environment.
Ability to lift to 50 pounds consistently.
Strong multitasking skill.
Strong inter-personal and communication ability.
MS Excel and Word proficiency.

Nice To Haves

Powered Industrial vehicle experience (preferred).
Mobile hand-held device experience (preferred).

Responsibilities

Identify issues affecting customer satisfaction caused by operational issues and act as a key change agent for the organization in developing solutions.
Manage inventory related functions to achievement of goals for operational metrics, including shipping time, order fill rate, inventory location, and shipping accuracy.
Ensure that the annual objectives for productivity, accuracy, and timelines are met.
Develop and manage a strong team, oversee training, coaching, and evaluation of all employees necessary to meet or exceed goals.
Ensure that safety, security, productivity, and satisfaction of employees align with company objectives
Manage warehouse inventory control programs and assure location and accuracy meets our corporate requirements.
Actively measure quality and strive for continuous improvement.
Continually seek ways to improve the overall distribution process and identify best practices.
Maintain compliance for areas of responsibility and participate in internal and external audits.
Other duties may be assigned to achieve business objectives.