Operations Supervisor

CMA CGM

45d

About The Position

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation. At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment. Location: Mississauga, ON Canada YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt, and documentation of imported/exported products in accordance with federal and foreign regulations.

Requirements

Equivalent of a Diploma or higher in business management or Supply Chain Management. Freight Forwarding experience and a thorough understanding of global transport logistics (air/ocean/ground)
3 years operational experience in Operations or Distribution environment.
Freight forwarding logistics and International Supply Chain Management
Must be versed on safety and compliance issues
Knowledge of transportation / Warehouse management systems
Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations, and recordkeeping; Some professional certifications may be required.
Advanced knowledge of office products, Excel, PPT, Word, Visio Strong situational analysis, and decision-making abilities with the ability to quickly solve problems and drive team to solutions. Understanding of operating processes and capabilities, business process standardization and enabling technologies.
Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.

Nice To Haves

Experience with E-commerce and/or a distribution center will be a plus.
Desired: Bachelor’s degree in International Trade, Logistics or Commerce
Multilingual candidates a plus

Responsibilities

Effective and efficient communications with all stakeholders
Manage disruptions and crisis that present risk to the supply chain
Monitor KPIs and implement continuous improvement opportunities through a partnering behavior with stakeholders
Ensure team adherence to established work standards and work processes
Responsible for escalation and intervention with CEVA stations in SOP compliance and us of systems
Provide alternate communication channels to stakeholders, beyond the daily operational channels
Contribute to the design and implementation of improvements to processes or policies
Responsible for business scope changes
Primary point of contact for all operational issues with the customer, as required
Monitor and manage compliance performance of carriers and supplier
Ensure quality metrics are achieved including on time performance, data accuracy, invoicing timeliness, and accuracy
Implement corrective actions as necessary to prevent / address issues as they arise
Support in the implementation of optimization and improvement projects.