Operations Supervisor, GTF MRO Gate 3 (Onsite)

RTX•Jupiter, FL

2d•Onsite

About The Position

Join the Pratt & Whitney West Palm Beach Engine Center MRO team as an Operations Supervisor (M3), leading a team of hourly CBA mechanics and inspectors and FAA safety-sensitive employees through critical operational phases, including Module assembly, Engine assembly, and in-process inspection of GTF engines and test operations. This visible leadership role offers a unique opportunity to develop senior-level operations skills while driving EH&S, customer satisfaction, quality, and financial performance. You'll devise and execute operational strategies, optimize resources, and champion continuous improvement, all while fostering clear communication across teams. Success in this role requires customer focus, flexibility, critical thinking, and strong communication skills, with the chance to thrive in a dynamic, impactful environment. This role reports to the Operations Manager and will be supporting 2nd operations. Typical working hours are 3:00PM – 12:00AM, Monday – Friday. Training is available and may be required on our 1st shift for up to 3 months.

Requirements

Advanced degree and 3+ years of experience in Military, Manufacturing, Business Operations Management, Engineering, Aerospace or Aftermarket industry; OR Bachelor’s degree and 5+ years of relevant industry experience; OR associate’s degree and 7+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 9+ years of relevant industry experience
2+ years of personnel management experience, ideally within a bargaining unit / union workforce environment.
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

Degree in STEM field; Engineering, Business or Supply Chain.
FAA Airframe & Powerplant certificate (A&P license)
Personnel management experience, ideally within a bargaining unit / union workforce environment.
Proven ability to lead mentoring, coaching, developing talent and motivate teams to achieve business goals.
Demonstrated experience in P&L management, with a track record of delivering financial performance.
Aftermarket Aerospace and Overhaul and Repair (MRO) industry experience.
Working knowledge of Pratt & Whitney shop practices, quality standards, processes and procedures
Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA).
Experience using Microsoft Office Suite programs, SAP ERP, and Solumina MES.
Ability to work and effectively communicate with all levels of management, shop personnel and customers.

Responsibilities

Provide direction to the operations team setting both near and long-term operational objectives.
Collaborate with support teams to establish work schedules considering customer requirements, resource availability, and other top priorities.
Work actively to address issues and engage the workforce in achieving Engine assembly / Test operations and delivery goals.
Effectively communicate cross functional requirements to ensure smooth process flow
Hold employees accountable while maintaining a quality working relationship
Ensure World Class safety culture is maintained and respond to all EH&S requirements promptly.
Ensure full involvement in CORE continuous improvement initiatives – utilize CORE tools to improve production, performance, and reduce overall operating cost.