Delivery Assurance Manager, WPB GTF MRO (Onsite)

RTX•Jupiter, FL

2d•Onsite

About The Position

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? The CE Aftermarket Operations team is looking for a Delivery Assurance Manager leading within the WPB GTF MRO organization. The selected individual will lead a cross functional team that has responsibility to drive engine build readiness and delivery execution support. The selected candidate must also be able to demonstrate the ability to indirectly lead through demonstrated competence and experience operating within a P&L unit; specifically focusing on delivery, cost, and sustainable process adherence. Competencies that are critical for success in this role are Customer Focus, Adaptability, Strategic Thinking and Problem Solving, and Communication. The individual must embrace the CORE Operating System and thrive in a highly visible and dynamic setting. Responsibilities include: Provide leadership and strategic direction across the entire organization, setting both near and long term engine scheduling and delivery objectives. Collaborate with all functional stakeholders to execute on key deliverables that will allow for linearity across Gate 3 starts and engine completions. Effectively manage internal engine scheduling and process TAT recording and analysis. Align internal delivery objectives with the CE Ops Network objectives through clear, concise, and data driven communication. Provide directional guidance to external support functions including the tenants amongst the WPB site, plus our 3rd party logistics provider. Represent the organization in CE Ops / Network forums as the world class leader in 30K engine maintenance that we have built and maintained. Lead and support decision making that demonstrates exceptional financial, supply chain, and risk mitigation acumen.

Requirements

Advanced degree and 10+ years of experience in Military, Manufacturing, Business Operations / Management, Engineering, Aerospace or Aftermarket industry; OR Bachelor’s degree and 12+ years of relevant industry experience; OR Associate’s degree and 14+ years of relevant industry experience; OR High School diploma or Military / Technical Training and 16+ years of relevant industry experience
4+ years of leadership experience ideally managing technical teams and other people-leaders

Nice To Haves

Degree in STEM field; Engineering, Supply Chain or Management preferred.
Operations experience in Aftermarket Operations (AMO) or Overhaul and Repair (MRO) areas ideally within Engine Center (DAT).
Working knowledge of Pratt & Whitney engine shop practices, quality standards, processes and procedures.
Knowledge of AS9100 QMS, DOT/FAA regulations, and 14 CFR Part 145 regulations
Understanding of Lean Manufacturing principles, and continuous improvement tools (CORE/ACE/SixSigma, QCPC and RCCA).
Demonstrated experience in P&L management, with a track record of delivering financial performance.
Proven ability to lead mentoring, coaching, developing talent and motivate teams to achieve business goals; bargaining unit / union workforce experience a plus.
Experience using MS Office Suite, SAP ERP, Solumina MES, Smartsheet, Teamcenter and virtual meeting platforms (i.e. Zoom, MS Teams).
Excellent presentation, with ability to effectively communicate with all levels of management, shop personnel and customers.

Responsibilities

Provide leadership and strategic direction across the entire organization, setting both near and long term engine scheduling and delivery objectives.
Collaborate with all functional stakeholders to execute on key deliverables that will allow for linearity across Gate 3 starts and engine completions.
Effectively manage internal engine scheduling and process TAT recording and analysis.
Align internal delivery objectives with the CE Ops Network objectives through clear, concise, and data driven communication.
Provide directional guidance to external support functions including the tenants amongst the WPB site, plus our 3rd party logistics provider.
Represent the organization in CE Ops / Network forums as the world class leader in 30K engine maintenance that we have built and maintained.
Lead and support decision making that demonstrates exceptional financial, supply chain, and risk mitigation acumen.