Operations Supervisor

Pet Supplies PlusOrangeburg (Distribution), SC

About The Position

The Operations Supervisor is a key role on the Pet Supplies Plus operations team offering the opportunity to launch a rewarding career in Supply Chain Operations at Pet Supplies Plus. This position is part of the operations team and responsible for managing a team of 20 to 25 team members, assisting with replenishment and put away processes.

Requirements

  • A bachelor's degree or equivalent experience.
  • 3-5 years warehousing and distribution experience.
  • 3-5 years supervisory experience.
  • Ability to work flexible shifts/hours.
  • WMS experience, specifically Manhattan WM experience, preferred.
  • Interpersonal and conflict resolution skills.
  • Experience with PC, RF guns, and printers.

Nice To Haves

  • WMS experience, specifically Manhattan WM experience, preferred.

Responsibilities

  • Ownership of all assigned supply chain functions assigned, and provides day to day supervision of these areas; including cage items (high value items).
  • Accountable for daily work assignments of all regular and temporary labor to meet or exceed customer SLAs while minimizing labor costs.
  • Provides leadership and guidance to all staff for continual improvement of key functions and activities to improve efficiency and meet increasing customer and business demands.
  • To ensure all team members are held and follow all company policies and guidelines; coaching, performance review, and counseling when needed.
  • Understanding of/experience with 5S/ Lean/ Six Sigma
  • Understand work load planning to ensure efficient use of labor for operations support in multiple departments.
  • Enforce safety/housekeeping standards to meet AIB standards
  • Ensures labor is balanced across departments as required to meet each days business needs, minimize overtime and reduce labor costs
  • Effectively communicate work task Standard Operating Procedures, convey key information during pre-shift meetings and ensure appropriate shift hand-offs.
  • Recommends layout changes to improve velocity, performance and reduces labor costs.
  • Complies with all OSHA , federal, and state policies that optimizes safety within the facility.
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