Operations Supervisor – Negotiations Paralegal

Thompson Law Injury LawyersDallas, TX
22d

About The Position

The Operations Supervisor – Negotiations Paralegal is part of an Attorney-led team in our operations department and is responsible for all aspects of the second phase of the case including approving demands and negotiating settlements. This role directly reports to the Operations Attorney. The Operations Supervisor – Negotiations Paralegal manages and supports the Negotiation Paralegals.

Requirements

  • High school diploma or GED
  • 2+ years of case management experience
  • Excellent organization and communication skills as well as the ability to multitask in a high-volume environment.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Bilingual is a plus
  • Medical knowledge is a plus
  • Proficient in Microsoft Office, prior experience with Smart Advocate a plus

Responsibilities

  • Provide insight & feedback for processes & procedures.
  • Train new hires and provide refresher training as needed.
  • Supervise time and attendance for their perspective teams.
  • Interview prospective candidates based on business needs.
  • Serve as subject matter expert to negotiations processes and procedures.
  • Track and evaluate KPI’s for the negotiation’s paralegal teams.
  • Evaluate forecasting and business analytics for Firm.
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