Operations Strategist

MissionWiredWashington, DC
7h$64,000 - $75,000Hybrid

About The Position

Overview: We’re looking for an Operations Strategist to play a critical role in strengthening MissionWired’s operational effectiveness and executive coordination. This is a high-trust, highly visible role based in our Washington, DC office. You will partner closely with senior leadership to manage complex calendars, anticipate competing priorities, and create structure around executive workflows. At the same time, you’ll support key office operations, vendor coordination, compliance processes, and culture-building initiatives that enable our team to do their best work. This role is ideal for someone who thrives on bringing order to complexity, anticipates needs before they arise, and exercises strong judgment in fast-paced environments. If you’re energized by this environment, we’d love to meet you!

Requirements

  • 2+ years of experience serving as a primary administrative or operational liaison in a professional office environment
  • Demonstrated ability to anticipate leadership needs and proactively resolve scheduling or workflow bottlenecks
  • Experience supporting senior leadership in a fast-paced, client-facing organization
  • Proven ability to build trusted relationships with internal stakeholders
  • Strong judgment and discretion when handling confidential information
  • Demonstrated ability to remain calm, professional, and solutions-oriented in high-pressure or time-sensitive situations
  • Resilience and adaptability in managing shifting priorities, ambiguity, evolving executive needs, and unexpected changes with sound judgment
  • Excellent writing and editing skills
  • Exceptional organizational skills and attention to detail
  • Ability to manage multiple priorities in a deadline-driven environment
  • Proficiency in Microsoft Office and Google Workspace.

Nice To Haves

  • Experience planning in-person events or office engagement initiatives is a plus.

Responsibilities

  • Serving as primary executive support to senior leadership, providing high-trust administrative support, including managing complex executive calendars to align schedules with evolving business priorities
  • Acting as a liaison between executives and internal/external stakeholders
  • Handling sensitive and confidential information with discretion and professionalism
  • Proactively coordinating client meetings, internal strategy sessions, board engagements, travel, and conferences
  • Preparing briefing materials and ensuring leaders are prepared for high-impact engagements
  • Coordinating travel logistics, itineraries, and expense documentation
  • Supporting the day-to-day operations of the DC office to ensure an organized, welcoming, and efficient environment
  • Providing top-quality service to internal and external stakeholders, including remote and NYC office based employees
  • Managing vendor relationships and track operational expenses
  • Maintaining office budget tracking systems and drafting spend recommendations as needed
  • Leading logistics for in-house and off-site activities that strengthen culture and collaboration
  • Supporting various contract processes and facilitating reviews with legal team
  • Joining colleagues in building an inclusive environment, actively advancing MissionWired’s DEIB values
  • Serving as a professional representative of MissionWired internally and externally.

Benefits

  • 100% employer-paid premiums for platinum-level medical plan on a national health care network
  • 100% employer-paid life insurance and short term disability
  • 50% employer-paid vision and dental insurance
  • 401(k) with 3% employer contribution
  • 17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.
  • Paid parental leave at 100% of your salary
  • Financial support for reproductive and transgender care
  • Flexible telecommute and remote work policies
  • Company issued Mac products for home offices
  • Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available
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